Streamlining lab reagent requests with a scalable digital solution

How a Swiss biotech company optimized reagent management with a smart, automated system

Managing reagent requests in biotech laboratories is often a complex, time-consuming task. Scientists must ensure the availability of compounds, plasmids, and assays while navigating multiple vendors and internal locations. A Swiss biotech company faced these challenges and sought an efficient, automated solution that integrated seamlessly with their existing Laboratory Information Management System (LIMS).

Challenge

The company needed a streamlined process for lab scientists to request reagents. The existing method was inefficient, leading to delays and miscommunication. Key pain points included:

  • Difficulty tracking reagent availability.
  • Lack of visibility into request status.
  • Inefficient communication between scientists and managers.
  • The need for a lightweight but scalable system compatible with their current LIMS.

Approach

To address these challenges, the company developed a Reagent Request Application, leveraging modern technology for automation and integration. The key features included:

  • Jira Ticketing System: Used to track the status of reagent requests.
  • Dashboard for Lab Scientists: Allowed real-time reagent availability checks and request validation.
  • Jira Integration for Managers: Provided ticket status updates and filtering options.
  • Lambda Functions & APIs: Enabled automation by interacting with Jira and LIMS to trigger ticket updates.
  • Serverless Infrastructure: Ensured a lightweight, scalable, and efficient system.

The application was built using a Python, React.js, and TypeScript tech stack, integrating with tools like Benchling, CDD Vault, ELN, OpenSearch, and Athena for enhanced functionality.

Tools and data flow overview

Technological stack

Results

  • The new system transformed the reagent request process:

  • Efficient Tracking: Scientists and managers could monitor reagent requests effortlessly.

  • Improved Communication: Automated updates reduced delays and improved collaboration.

  • Scalability & Flexibility: The serverless architecture ensured seamless expansion as needed.

  • Enhanced Workflow: The integration with existing LIMS streamlined the entire process.

By implementing a smart, automated Reagent Request Application, this Swiss biotech company significantly improved lab operations. The system not only optimized reagent management but also set the foundation for a more efficient and scalable workflow. This case study highlights how the right technology can transform laboratory efficiency, making scientific research more streamlined and productive.

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