Data Privacy Policy

Scope and purpose of Data Privacy Policy

Thank you for your interest in the website of Ardigen S.A. (hereinafter referred to as “Ardigen“). Please note that during the use of the website certain personal data may be collected due to technical reasons or in order to evaluate and improve the website. Ardigen respects the privacy of website users (hereinafter referred to as “Users“) and protects their personal data. This Data Privacy Policy (hereinafter referred to as the “Policy“) explains the way personal data is collected, processed, used and stored. What is more the Policy covers the principles of processing personal data and entitlements of Users related to their personal data. Prior to browsing Ardigen’s webpage, it is strongly recommended that each User becomes accustomed with the terms of this Policy.

Data processing

Ardigen S.A. with its registered office in Krakow, ul. Leona Henryka Sternbacha 1, 30-394 Krakow, Poland, entered into the register of companies of the National Court Register held by the District Court of Krakow-Srodmiescie in Kraków, XIth Commercial Division of National Court Register under the number 585459 is the controller of personal data of Users obtained through browsing of Ardigen’s website. User’s data are processed in compliance with Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter: “General Data Protection Regulation” or “GDPR”) and other applicable regulations.

User’s rights

You have the right to access, rectify, erase, restrict or object to the processing of your personal data and file a complaint concerning data protection with a supervisory authority. You also have the right to data portability, including the right to receive the data and transmit it to another administrator or to request, if technically possible, that the data be transmitted directly to another administrator. No legal decision or other important decision with regard to you is taken on the basis of automated data processing, including profiling, however data may be processed for statistical purposes.


The provision of your personal data is voluntary, however we will need such data to improve and customize our website. The provision of personal data is not a statutory nor contract obligation. If you choose to limit the processing of your personal data by Ardigen, we may not be able to tailor the website for your needs and it may not function properly.

If you wish to exercise any of the rights listed above, or if you have any questions regarding how we handle your privacy, please contact us at: hello@ardigen.com

If you believe that the processing of your personal data by the Controller violates your rights, you have the right to lodge a complaint with a supervisory authority (in Poland, this is the President of the Personal Data Protection Office – PUODO).

What kind of data may be collected?

Ardigen may collect information about Users including how the website is used. Such information may include search and preference of our Users and their browsing history. We use this information to research and improve the services we provide as well as to identify areas in which we may need to improve our website. Thus, we may collect data such as IP addresses, date and time of access to Ardigen’s webpage, transferred data volume, information about the devices and IT systems used, User’s locations etc.

When you contact us using the contact form available on our website or via e-mail, we collect the personal data you provide to handle your inquiry. This includes your first name, last name, business e-mail address, company name, and any other information you voluntarily share with us in the message field.

How do we use the data?

The data is processed mainly for statistical purposes, in order to keep contact with you, as well as for evaluation and optimization of our website. We may use your data in particular to:

  1. answer your queries placed by use of contact form active on our website
  2. enable the use of the website
  3. provide connection setup
  4. ensure system security
  5. track website activity (including to compile reports)
  6. send personalized communicates and prepare content which may be of interest for our Users
  7. provide technical support to our webpage

 Should the need to use data for other purposes arise, we will undertake to communicate such need to you (in addition to complying with other requirements, if applicable).

Social media

On Ardigen’s website various social media plugins are present. By clicking on such plugin, content of our webpage can be shared (content is directly transferred to social media and stored there). If you are logged in the social network (or connect to social media at a later date), by embedding the plugin social media may receive information that you have visited a particular page. In case you wish to limit or stop processing of your data by social network please deactivate social media plugins prior to the use of our website.

Legal basis for data processing

We process your personal data based on the following legal grounds (GDPR):

  • Your Consent (Art. 6(1)(a)): For placing non-essential cookies on your device (e.g., analytics, marketing) and for sending you marketing communications, provided you have explicitly opted in.
  • Pre-contractual steps / Performance of a Contract (Art. 6(1)(b)): When you contact us via the contact form with a business inquiry, to respond and take steps prior to entering into a contract.
  • Legitimate Interest (Art. 6(1)(f)): For ensuring website security, evaluating overall website performance, establishing or defending against potential legal claims, and for receiving inquiries and providing answers (via the website contact form, email, phone, or postal mail) that are not strictly related to entering into a contract.

How long do we keep your data?

We store your personal data only for as long as necessary:

  • Contact Form & General Inquiries: For the duration of the ongoing correspondence or maintaining contact, and thereafter for the period required to establish or defend against potential legal claims.
  • Business Cooperation: If your inquiry leads to a business relationship, we will keep your data for the duration of the executed contract, ongoing cooperation, or use of our services.
  • Marketing Data: Until you withdraw your consent or unsubscribe from our communications.
  • Cookies: Based on the specific lifespan of each cookie, or until you clear them from your browser / withdraw your consent via our cookie banner.

Data recipients and international transfers

Your data may be shared with our trusted third-party service providers (e.g., hosting providers, CRM systems like HubSpot, cloud services providers) and entities within the Ardigen group (Ardigen Inc. in the USA) to ensure smooth business operations.

Because we operate globally, your data may be transferred outside the European Economic Area (EEA), specifically to the United States. In such cases, we ensure your data is protected by implementing appropriate legal safeguards, such as relying on the EU-U.S. Data Privacy Framework or executing Standard Contractual Clauses (SCCs) approved by the European Commission.

What are cookies?

Ardigen’s website uses cookies which are little files sent and later stored on your browser. Cookies contain modest information about User’s activity on the website. Cookies help the server to provide you with a webpage tailored for your particular needs. Collecting such information allow us to continuously develop our website. By using cookies your next visit will be more convenient and you are likely to find content which is more relevant from your perspective.

Which type of cookies are used on Ardigen’s website?

We can use the following types of cookies:

  1. session state cookies thanks to which it is possible to receive messages on errors related to the functioning of Ardigen’s website. This type of cookies are only stored temporarily and are destroyed once the browser’s memory is closed down;
  2. persistent cookies which are saved on User’s computers till the expiry date. This kind of cookies may remain stored after the device is closed down and started up again and they help to understand what User’s like about our webpage as well as what can be improved;
  3. cookies necessary for the operation of Ardigen’s website. This type of cookies cannot be disabled;
  4. functional cookies which allows us to recognize the User returning to Ardigen’s website. Such type of cookies helps us to provide you with website tailored to your needs.

Consent to use cookies

The use of certain types of cookies requires your consent. Your consent may be expressed by clicking on ‘accept cookies’ button present on our webpage.
You can delete and manage cookies or a particular type of cookies on the relevant setting list on your browser. Please note that if you clear cookies, our website may not function properly.